(423) 899–HAIR

Tuesday - Saturday from 9a – 6p

Cancellation Policy

Your appointments are very important to the rock.paper.scissors team, and we value every client's time. We make every effort to confirm our appointments 48 hours in advance.

But, we understand that sometimes schedule adjustments are necessary. Therefore, we respectfully request at least 24 hours notice for cancellations.

The following charges will be applied for cancellations and "No Shows" that do not meet the above requirement:

-A client who cancels with less than 24 hours notice or is a NO SHOW" (with no prior notice of cancellation) will be charged 50% of the reserved service amount.

-Clients who reserve an appointment within 24 hours of the appointment time must cancel at least 4 hours prior to the appointment time. Failure to cancel at least 4 hours prior to appointment time will result in a charge equal to 50% of the reserved service amount.

Thank you for respecting what we love doing most: Serving You!